Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1-3 business days
after payment confirmation.
Shipping Time
We ship worldwide from our fulfillment center.
Estimated delivery times:
- United States: 7-15 business days
- Canada & UK: 10-20 business days
- Other countries: 15-25 business days
Please note that delivery times may vary due to
customs processing or high-demand periods
(holidays, sales events).
Tracking
Once your order has shipped, you will receive
a confirmation email with your tracking number.
You can track your package at any time using
the link provided.
Shipping Costs
- Free shipping on all orders over $25
- Standard shipping: $3.99 for orders under $25
Customs & Duties
Urban Paws Boutique is not responsible for any
customs fees, import duties, or taxes that may
be applied by your country. These charges are
the responsibility of the customer.
Lost or Delayed Packages
If your package has not arrived within 30 days
of your order date, please contact us at
support@urbanpawsboutique.com and we will
resolve the issue immediately.
Contact Us
For any shipping questions:
support@urbanpawsboutique.com